Has anyone else had a workout log deleted? I’ve worked out everyday this month, but twice, after a few days, the log is deleted and I’ve even lost the points that went with it. @jefit
11 people like this 3 comments
Narcisjefit Hi Fumi1308, Open Workout Logs, pull down to sync, and avoid switching devices until the first one finishes syncing; if the sessions remain missing, email support@jefit.com with your username and affected dates. Were both workouts logged on the same device, or did you switch between a phone, tablet, or watch?
2 days ago
mrjon I have seen it when using different devices (phone v tablet) to input. If not fully synched first before the workout seems to cause.
3 days ago
On-Purpose!! I know you only get points for 21 workouts a month and only one every 24 hours. i think sometimes they award too much and then take back the points, but they shouldn't take your blue dots
3 days ago

Jefit Members Stories